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Status Further Information Required
Categories AI Document Capture
Created by Guest
Created on Jun 10, 2026

Removing VAT split on AI captured invoices

We are not VAT registered so when importing VAT registered supplier invoices, we have to amend the net figure to match the gross figure and remove the VAT portion. Clearly, this takes a good deal of time and negates the benefit of using AI Capture in the first place.

  • Guest
    Jun 30, 2026

    We are a VAT-exempt and used AI Document Capture for the first time today. We experienced the same issue. Combined with the inability to copy values or bulk edit fields across multiple lines, it actually takes longer for us to process an invoice using AI Document Capture than it does to enter it manually.

  • Admin
    Jo Kirkup
    Jun 15, 2026

    Sure - you can sign up using this link: https://www.sage.com/en-gb/cp/referral/sage50-eap/

  • Guest
    Jun 15, 2026

    Good morning Jo

    Yes, I can confirm that the supplier is set up with the T9 Non-Vatable Tax Code.

    Kind regards

    Caroline Rawnsley

  • Admin
    Jo Kirkup
    Jun 12, 2026

    Thanks for the idea, can you confirm if your supplier account is set up with the non vatable tax code as the default.