We've brought this up before. Numerous times all our email setting have their cover notes revert to saying only "Your file is attached. You will need Acrobat Reader", just because we've had to add a workstation and tell it the printers' settings. Why does this still happen? It creates work unecessarily. Not to mention that at times it takes a while before we realise that our contacts are receiving curt unprofessionalcommunications from us.