How it should work is when you set up a new customer and click the default settings required, there should be a drop down choice to say entries will be inclusive of VAT or entries will be Exclusive of VAT. In this way, if I wish to enter an invoice for £4,500 that includes vat, when I enter £4,500, it would automatically show £3,750 plus £750 VAT. Currently the only way to display this is after entering the Details column you click the arrow to the right. An edit item line box appears, where I can enter the unit price of £4,500 then at the bottom I have to click the 'calc.net' button for the system to then display this as the true net and VAT figures above. Far too time consuming and clunky.