Sage 50 UKI Ideas Portal

TO BE ABLE TO UN-DESPATCH AN ORDER

AFTER DESPATCHING AN ORDER TO CREATE THE INVOICE, BUT THE INVOICE HAS NOT BEEN POSTED TO THE CUSTOMER LEDGER. THE CUSTOMER CHANGES MIND AT LAST MINUTE FOR ITEMS TO BE ADDED TO SAME ORDER, (BESPOKE ITEMS BEING MADE). CURRENTLY HAVE TO RAISE A FURTHER ORDER AND A CREDIT THE INVOICE, EVEN THOUGH THE ORIGINAL INVOICE WASN'T POSTED TO THE LEDGERS. TO KEEP THE ORDERS NUMBERS IN OUR PROGRAMME OF WORKS BUT ADDING ADDITIONAL ITEMS TO THE ORDER. (ORDER WAS DESPATCHED FOR THE INVOICE TO GO TO THE CUSTOMER, THEN CHANGED THEIR MIND!) IT WOULD BE HELPFUL TO UNDESPATCH THE ORDER TO AMEND IT AND THEN SAVE IT, KEEPING THE SAME INVOICE NUMBER.

  • Guest
  • Oct 11 2024