Being new to Sage 50, and used to several modern cloud-based CRMs and accounting systems, Sage 50 is frustrating on quite a few levels. My biggest issue is the lack of customisation of the 'screens'. The actions are there, so I can't understand why they are not visible and customisable.
For example: Creating or editing an invoice, there's no "Email" button, only "Print", and whilst you can Print then choose options to Email, the record then shows at printed, not emailed if you go that way. The only way around this is to close the record screen, back to the list on the module, then click the Email button at the top.
So the function is there within the Invoices module, and some (like "Print") are on the record and the main list.
Surely more people email than print nowadays anyway, and so if you're limited to one for some odd reason... Email is surely the one? People who print usually do so in batches in my experience, and so they'd do this from the main module list screen and not the individual record anyway in most cases.
PLEASE make it possible to alter which buttons are visible in EVERY screen, and allow the position/order to be altered too.