Sage 50 UKI Ideas Portal

Ability to restart Suspended Customer Invoicing on a particular date

I have about 300+ recurring invoices that go out on the 1st of every month.

During the last Covid lockdown I had to suspend more than 2/3rd of the invoicing as our customers were not trading - suspended in April.

When my customers began to tickle back into business from June onwards I unclicked "suspended".  I would have thought that I would have had the option to put in a restart date of 1 June.

But not so.

There are only two options:

Let the whole process run and delete the invoices for April and May that are not used

Delete the recurring entry and then recreate it in June.

Either way (I did the 2nd way) there is a hell of a lot of manual work.

Also why is there not an option to re-name a recurring entry - what harm would that cause.  I like to have a full description of the entry so that my colleagues can see at a glance what invoice the entry will produce.  If I have to add a new line of billing into the invoice - I can edit the recurring invoice, but I cannot edit the description.  This is very unhelpful.

When an item is suspended the alphabetical list goes haywire.  You have to click to get it to sort back to A-Z - another unhelpful aspect of recurring.

Any chance of getting these small amendments to make it better?

Thanks

Carolyne

  • Guest
  • Oct 28 2020