When setting up a Bank Rule - a box needs to be added with what the narrative is for the transaction that shows in the 'Details' box in Sage. Like you currently have for what information that goes in the 'Reference' box. At the moment it is left blank! Which is terrible accounting practice! The 'Details' box tells you, me, the directors, the accountants, the HMRC etc what that transaction is eg 'Wages payment', PAYE payment', Vodafone payment' etc... it should never be blank! These are reoccurring transactions so the narrative is the same each time like with the Reference, so this is a very easy fix for you to just add a box for us to add the narrative we want to show in the Details box, when setting up a Bank Rules. Note: I would not like it to simple pull through the wording from the bank statement (as some else has suggested) as it may simply not be the wording you want to us or have enough information, and there can be quite often a lot of unneeded information like processing reference number/transaction date etc. I would like to be able to add the exact narrative I want to see in my accounts. I can see this point was brought up years ago, I am very surprised it has not been resolved - it's a very import and easy fix.
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