Sage 50 UKI Ideas Portal

customer month end statements and go cardless linked to one payment and not individual

at the end of every month we have regular "account" customers who receive a monthly statement via email.

We then usually offer a credit period of 2 weeks to 30 days for them to pay for that month before chasing up.

So, if we could run the report for statements for all customers as usual it would be automatically emailed then we could run a second report/email through the new go cardless link and rather than requesting several payments across the month for several invoices it would request a one off DD payment to match the account balance for the monthly account in full.

Like most small businesses our customers spend is always different month to month so rather than us having to check the bank every few days and knocking off individual payments potentially every day for individual invoices we would know the majority of payments would be arriving on the same day (say on or around the 15th for example)

The customer would be happy as they are still receiving the same line of credit if its the same date each month for the DD (30 days between payments) and for us it would mean we know the money is coming and it would all link up to full account payments on one day meaning we could check off the customers payments a lot quicker and easier.

On average most of our customers order once or twice every week and we dispatch/deliver on invoice every time.

We have approx 50 local/regulars who order weekly so if we could do this it would save hours matching up 50 payments on one day instead of matching up potentially 200+ payments over 30 days.

  • Guest
  • Apr 2 2024